
Unpacking the “New Normal” for Educators and Parents
Industry experts offer rich insights on innovation, resources and support needed now, and into the future. A group of experts were recently brought together through a discussion, organised by BIC, a world leader in stationery, shavers, and lighters, to address some of the challenges faced in the education sector. The discussion aimed to provide educators with support through insights, ideas, and practical tools. The discussion was facilitated by the highly esteemed media maverick and current ‘Talk Radio 702’ presenter, Refiloe Mpakanyane, who was joined by all-star panellists. These included: “Swaggy School Teacher,” Sibusiso Masombuka; Occupational Therapist, founder of Nanny ‘n Me and co-founder of Play Sense, Lara Schoenfeld; Counselling Psychologist and founder of Shrink Mama, Reabetsoe Buys, and Journalist, Author and Founder of “The Village” Facebook group, Vanessa Raphaely. A wealth of invaluable insights were shared by these experts, some of which include: Communication and creativity are amongst the most important tools that educators need to use to overcome the obstacles that the pandemic still poses to traditional teaching. Handwriting is pertinent in brain development and should not be replaced with the use of computers as a primary transcription tool. Establishing a sound routine for children at home is an effective way for parents to compensate for the disruptive changes that the pandemic introduced to their children’s lives. Creating a supportive group for parents helps to alleviate the burden that they feel and allows them to pool resources to assist their children. The ‘Swaggy School Teacher’, Sibusiso Masombuka, kicked off the discussion by sharing the most noticeable changes that he has experienced as a result of the pandemic, saying: “Education has transitioned into a different realm for both educators and learners. The most noticeable change was obviously that schooling moved from a physical to a virtual environment. Learners have had to transition from having access to a school library with computers, and a physical classroom with a teacher, to learning behind a screen through online platforms. Even that was only available for privileged learners who could afford to access teaching material online through accessible technology. Many kids were not able to attend classes due to lack of resources. As educators, platforms such as YouTube, WhatsApp groups, or Google Classroom were methods we used to engage with students. Not having all students present on these platforms presented a challenge that we hadn’t faced before.” In an attempt to maintain the quality of education that his learners received pre-pandemic, and to strengthen the human connection between himself and his students, Masombuka shared the approach he followed as an educator during the COVID-19 pandemic: “I believe that traditional schooling perpetuates the idea that education can only happen at school, when in fact it can happen anywhere and we’re all responsible for it, not just as teachers. I definitely used the change that was enforced on the industry as an opportunity for me to start my own YouTube channel. I knew some of the kids’ parents were able to get the technological resources needed for me to engage with the kids. I also took up the opportunity to teach in various online schools, through which more than three million students were reached and impacted, in the first phase of the lockdown period alone. To reach the kids that did not have the resources, I joined the Department of Education through its Secondary Schools Improvement Programme (SSIP), a GDE supplementary tuition program, which is being implemented on weekends in 298 sites across Gauteng. As a team, we visited townships and rural communities to teach the kids. The project resulted in the development of teaching methods that would allow students to catch up on what they had missed out on during the lockdown period. Underpinning these activities, was the constant communication flow I maintained with the students and their guardians – to ensure a human connection amidst a digitally based world.” Commenting on the psychological impact of the changes enforced by the pandemic, Counselling Psychologist, Reabetsoe Buys, said: “A lot of research shows that an event of this magnitude is directly linked to mental health. People who struggle with mental health issues find that their symptoms get worse, while those who don’t, often develop issues. It is impressive to see that many teachers, parents and students have done exceptionally well as they adapt to the ‘new normal’ that emerged as a result of the COVID-19 pandemic. Educators have looked at new and innovative ways of teaching, while parents have worked on incorporating teaching into day-to-day parenting.” Buys went on to share her professional insights on what parents can do with their kids at home to compensate for the changes that took place in the education system: “It is important to establish a solid routine for children as it provides them with the safety and the boundaries that they need. Ensuring that the kids take part in family activities is equally crucial. Allowing your kids to spend time outdoors where they can exercise and engage in physical activity, especially those that engage their senses, will help them burn off the energy they built up as well as activate different parts of their brain. The work that the parents put in, needs to be complemented by teachers, who in turn need to make sure that they engage learners with more than just the academic material in the curricula. We need to ensure that children are looked after holistically.” Commenting on the role of parents in supporting children amidst the pandemic, author, media consultant and founder of The Village SA (a trusted parenting group on Facebook), Vanessa Raphaely, said: “What I hear on The Village every day is that the fear of unemployment and uncertainty has never been as prevalent. As a result of that, many parents have feelings of anxiety and fear that have been misdirected towards teachers. I founded The Village to ensure that parents and teachers alike have a safe space where they can break through barriers and emotions to focus on































