Expert Advice from Bonitas Medical Fund
Bonitas – innovation, life stages and quality care

Home-based care – there is no place like home

The shift towards home-based care was accelerated by the Covid pandemic. Although not necessarily always possible for Covid patients, the benefits of home-based care vs hospitalisation have been highlighted for both patients and their families for several procedures and illnesses.  Dr Morgan Mkhatshwa, Head of Operations at Bonitas Medical Fund, says the Scheme has a renewed focus on home-based as an alternative to in-hospital care, without compromising the health of its members.  What is home-based care? It’s defined as the provision of health services, by healthcare practitioners and formal and informal caregivers, in the home. Home-based care is to promote, restore and maintain a patient’s maximum level of comfort, function and health, including care towards a dignified death. It can be classified into preventive, promotive, therapeutic, rehabilitative, long-term maintenance and palliative care categories. When is home-based care appropriate? Post-operative care – after a surgery or procedure so that you gain your independence and become as self-sufficient as possible Generalised illness – when you are ill enough to be admitted to hospital but can be treated at home by healthcare practitioners Palliative care – when you have life-limiting illnesses and the focus is on the relief of symptoms, pain and stress. Some patients may also receive therapeutic treatment.  The primary benefit of home care is that you are in a space which is familiar and usually surrounded by loved ones. This is beneficial not only for those recovering from a disease or needing palliative care but especially those who have cognitive diseases such as dementia.   The alternative to hospital strategy (ATH) Dr Mkhatshwa says, ‘Hospital-at-home enables some patients who need acute-level care to receive care in their homes, rather than in a hospital. This care delivery model has shown to reduce costs, improve outcomes and enhance the patient experience. The need for home-based care is not only because of the cost of hospital care but a shortage of beds, nursing staff and other healthcare professionals, particularly in the public sector.’   ‘Bonitas is constantly looking for ways in which to minimise contributions and add value for members.  It is common knowledge that hospitalisation costs are the main cost driver for all medical schemes. Even with 24-hour professional care at home the costs are far less. Most medical aids will pay for nursing care at home For this reason, Bonitas’ partnered with Quro Medical, an innovative South African digital health company, to provide patients with active treatment by healthcare practitioners at home. The technology-enabled hospital-at-home service brings all the essential elements of in-hospital care to the patients’ home, without moving away from evidence-based protocols and state-of-the-art vital sign monitoring. Patients are monitored wirelessly, automatically and continuously to enable early identification of significant clinical change or deterioration. In fact, research has shown that, ‘patients admitted in the home programme were less likely to return to the hospital within 30 days of their discharge’. ‘The partnership also offers earlier and safer relocation to the home,’ says Dr Mkhatshwa’ home-based care is offered to all members, subject to pre-authorisation and Managed Care protocols. ‘It’s important to note that the treating doctor remains at the centre of the patient’s care. While patients who are medically stable may qualify for home-based care, each and every one is different and their response to hospitalisation and/or surgery differs. This means each request has to be reviewed carefully to ensure we provide quality care to deliver the best possible health outcome for the patient.’ The advantages of home-based care Health care at home, in a comfortable environment, improves patient participation in treatment. Having family members and loved ones participating in the care of a loved one – such as helping with bathing, feeding – makes a significant difference in the outcome.  Personal attention Hospitals, out of necessity, have strict rules so instead of the patient adjusting to these, they can be at home, amongst family and in familiar surroundings.  Nursing sisters or carers come to the home for a few hours a day, full time or when the need arises There are no visiting hours and the patient is the primary focus of the caregiver, so needs are met faster and more time is spent with patients.   This also means a faster recovery and the chances of picking up an infection, which can happen in hospital when they are exposed to germs, is reduced. Independence and companionship Losing independence is always a huge concern for those chronically ill or the elderly.  Having home-based care means they have more control and can decide when they want to eat, drink, socialise and sleep.   Companionship A caregiver provides your loved one with a familiar face, friendly conversation and a meaningful human connection, all of which can have a big impact on overall health and well-being. Family involvement Home care enables the family to play a larger part in their loved one’s care plan, this includes a direct line of communication with the caregiver and a care manager providing frequent updates regarding care. Pets It is common knowledge that pets are beneficial to those who are vulnerable and home-based care means pets can stay with their owners. They help calm dementia patients, reducing heart disease and stress related conditions and generally make patients happier.  What about home-based care for COVID-19 For patients with mild disease, home management may be possible, provided they are not at high risk of deterioration (i.e., older than 65 years or presence of co-morbidities). Dr Mkhatshwa says, ‘It must be stressed that while hospital care is indispensable for patients in critical condition, home health care is equally right for thousands of people. This personal approach to treatment gives patients the confidence they need to lead independent, full lives. We have no doubt that this is going to play a key role in the future of healthcare.’

Bonitas – innovation, life stages and quality care

Hospital pre-authorisation vs quotes – what you need to know

Due to the different waves of Covid-19 and the emerging variants, a number of elective surgeries were postponed to help minimise the take up of hospital beds and to avoid unnecessary exposure to the virus.  However, surgeries are now getting back on track, – even if it’s only a window during which the backlog of elective surgeries can be tackled. It is the perfect time to talk about the issue of pre-authorisation and quotes and why you should know the difference.  Lee Callakoppen, Principal Officer of Bonitas Medical Aid, says pre-authorisation, ahead of any medical procedure or hospital admission, is always required. He also stresses the importance of asking for a quote to submit to your medical aid. This will ensure you know exactly what is covered and whether you should plan for any out-of-pocket expenses. Does pre-authorisation mean payment, in full, is guaranteed? Not necessarily.  Let’s take you through the process and T&Cs.  What is pre-authorisation? All procedures that take place in a hospital must be pre-authorised.  Essentially, it’s an agreement between the medical aid and the hospital, indicating a willingness to pay for costs associated with the visit. But even if you do have pre-authorisation your medical aid is not promising to cover 100% of the costs.   All pre-authorisation requests are evaluated against the different schemes’ rules and clinical funding policies however, you remain responsible for any shortfall, including any co-payments. If you are unsure how to go about the process speak to your broker or your medical aid.  When do I need to pre-authorise? You must apply for a Pre-Authorisation Reference number (PAR) as soon as a visit or admission to a hospital is planned. This applies for a CT scan, MRI scan or radio-isotope study. Do this as early as possible in case you are required to submit additional documentation or a motivation from your healthcare provider.  You also need pre-authorisation for: Renal clinic admissions for dialysis Procedures in doctor’s rooms or day clinics, instead of hospital Physical rehabilitation care in rehabilitation facilities Drug and alcohol rehabilitation care in specific facilities Hospice admissions Oxygen therapy at home All specialised radiology What information is needed? Name and surname of the person having the procedure Membership number and dependent code The date of admission or procedure The diagnosis All proposed surgical procedures, diagnostic procedures or specialised radiology codes available (ICD-10, CPT, NRPL codes) The name of the facility where the procedure will take place The names and practice numbers of the healthcare professionals (doctor, surgeon, specialist etc)  Once your pre-authorisation has been approved you will receive a confirmation letter. Read this carefully and check that the information is correct. If you are any queries speak to your doctor or your medical scheme.  What about emergency admissions? In the event of emergency treatment or admission to hospital, you – or a family member or the hospital – must contact your medial aid on the first working day after the incident to obtain authorisation.  Did you know? Your doctor or the facility you are being admitted to, can do the authorisation on your behalf. Despite this, it remains your responsibility to ensure that the authorisation is completed and correct.  What happens if you don’t pre-authorise?   You will either be liable for a co-payment, or your procedure will not be covered. Does pre-authorising ensure payment of the procedure? No, unfortunately not.  Most medical aid plans have varying hospital benefits according to the level of cover you have chosen and they also have a ‘rate’ and which they reimburse healthcare providers. This means that even if the payment is 100% of the rate, this is not necessarily what the healthcare provider will charge, they may charge 200% of your medical aid rate. This means you are responsible for any shortfall in the form of a co-payment.  Co-payments differ from one medical scheme to another and are often higher than anticipated, mostly due to medical practitioners and hospitals charging higher than the medical aid rate. ‘We mitigate this as much as possible,’ says Callakoppen, ‘by negotiating with hospitals and service providers who are on our network, to place a ceiling on the costs of the procedures.’ For this reason, it is best to find a healthcare provider on your scheme’s network Quotes vs pre-authorisation for procedures Callakoppen advises private medical aid members to not only obtain pre-authorisation but to also ask for a detailed quote from the hospital and medical practitioner prior to being admitted to hospital.  ‘This gives you an opportunity to negotiate and eliminates any additional ‘surprise’ payments required after the procedure. ‘The most important thing’, says Callakoppen, ‘is to find out, prior to being admitted, what your medical aid will pay and what payment you might be responsible for. The last thing you want to deal with is a surprise large co-payment and the stress related to that when you are recovering from a procedure.’ 

Bonitas – innovation, life stages and quality care

What should I do if I have symptoms of COVID-19 and I am pregnant?

Given today’s current global COVID-19 pandemic, worrying about the potentially harmful viruses’ effect on your pregnancy and baby is a valid concern. You’re probably wondering the best ways to avoid the virus when pregnant, and what to do if you think you may have caught it. How can I protect myself and my baby from catching the corona virus? Protecting yourself from COVID-19 while pregnant, is similar to that of anyone else avoiding the virus. Minimise contact with others through social distancing, frequently wash and sanitise your hands, and avoid touching your nose, eyes and mouth. Don’t be tempted to skip important prenatal visits in lieu of avoiding the virus – chat to your doctor about the best way forward with regard to this. Although slightly disappointing, cancelling events such as baby showers is a good idea, as the risk of exposure and infection becomes bigger with larger groups. Being pregnant, it’s a good idea to be extra precautious where possible. However, the RCOG (Royal College of Obstetricians and Gynaecologists) states that pregnancy doesn’t increase your risk of becoming unwell from coronavirus, and the majority only develop mild to moderate symptoms. What should I do if I think I have COVID-19 while pregnant? If you think you may have COVID-19 or have tested positive for corona the first thing you should do is contact your doctor. However, it’s best to avoid travelling to the doctors office as you may come into contact with someone positive for COVID-19 in these spaces. As the virus is new, this means that the studies that have been conducted are limited. Because of this it’s essential to follow social distancing guidelines to try and protect yourself, however, if you do contract the virus there is no immediate need for stress, as pregnancy doesn’t increase your risk.

Bonitas – innovation, life stages and quality care

Redefining healthcare in 2022

As South Africa moves to Covid-19 adjusted Level 2 and vaccination numbers increase, access to quality healthcare remains a priority.  Today, Bonitas Medical Fund announced its 2022 product line up offering. This includes the use of reserves to keep contribution increases lower, a Benefit Booster to stretch day-to-day benefits, a revised international travel benefit with payment for Covid tests and a contribution towards quarantine costs. There is also a renewed focus on preventative care, virtual consultations and plans that enable more South Africans to have access to affordable, quality healthcare.  Lee Callakoppen, Principal Officer of Bonitas said, ‘The Scheme performed well in a volatile market, attributable to proactive risk management and prudent board decisions. A positive offshoot of the pandemic was an increased appreciation of medical aid cover that resulted in better-than-expected member retention and a 2.3% membership growth since January.’ Top line changes ’We have taken a strategic decision to utilise approximately R600m of reserves to ensure that 82% of members receive a below CPI contribution increase for the 2022 benefit year. The innovative Benefit Booster equates to an increase in day-to-day benefits for members ranging from 16% to 32%, depending on the members’ plan. We believe it is the largest increase in benefits ever seen in the medical aid industry.’  The average weighted contribution increase across all plans is 4.8% with the BonStart premium decreasing by 7.9%, which can be attributed to the low cost versus benefits ratio and the younger membership profile on the plan. The decrease in contribution is an industry first – as was the decision to offer BonFit Select at a 0% increase in 2020. New offerings include an additional virtual plan, BonStart Plus, a renewed focus on Managed Care with an oncology management programme as well as an enhanced member app, powered by AMP, which includes a personalised wellness programme to encourage healthier behaviour. Plans There will be a total of 15 plans for the year ahead comprising traditional, savings, hospital, edge (virtual), network and income-based plans, each carefully crafted with a specific mix of benefits to appeal to various target markets. Increases range from minus -7.9% to 6.5%. Bonitas has opted to increase its options which are currently in a growth phase – BonSave, BonFit and BonEssential – by only 3.6%. Sustainability and affordability The Council for Medical Schemes (CMS) recommended increases in line with CPI of 4.2% with the caveat that financial stability and sustainability of schemes must remain a priority. We feel that the use of part of our reserves to cushion members against increasing costs is an appropriate strategy. Other recommendations by the CMS include: Driving innovation from a pricing point of view; exercising caution in terms of utilising reserves to help cushion increases and adopting innovative pricing models – a directive Bonitas took to heart. Boosting benefits The Benefit Booster is the most innovative change in the healthcare industry since the advent of the savings account. It stretches value and equates to an increase in day-to-day benefits ranging from 16% to 100%, depending on the plan. This covers all out-of-hospital claims including acute medicine, GP consultations and non-surgical procedures such as wart removal. Members simply need to complete a wellness assessment (which can be done online), to tap into the Benefit Booster. Claims will pay from this benefit first – helping to preserve savings and day-to-day benefits for members. Managed Care At the launch, Dr Morgan Mkhatshwa,Head of Operations said, ‘Lifestyle diseases have reached epidemic proportions in South Africa. 80% of these Non-Communicable Diseases (NCDs) are caused by lifestyle risk factors like smoking and obesity.  Managed Care is designed to help members with chronic conditions by using the best clinical and treatment protocols. This is achieved by analytics and continuous research, alignment to the latest technology, market trends and member needs and leveraging this data for enhanced treatment.   Oncology Cancer prevalence is increasing alarmingly. As a result, coordination of care is critical for oncology. Bonitas is introducing a new Oncology Management Programme that utilises a partnership between Medscheme Managed Healthcare and the South African Oncology Consortium (SAOC), to improve the coordination of care of oncology patients. Back and Neck Programme ‘Our back and neck programme has seen a 93% success rate. In 2022, we introduce the eDBC app.  This technology-driven channel offers digital coaching solutions and home-based care to help improve pain and mobility. It includes a self-assessment, baseline progress checks and outcomes’ evaluation.’ The GP is key ‘The Scheme believes that the GP is at the heart of the Managed Care model. Care coordination is essential in ensuring that members get the right level of care and support in managing their conditions. Our GP network has a broad national footprint and 98% of members are within a 10km radius of a network GP.’ Virtual Care BonStart, the inaugural Edge plan introduced in 2020, proved very successful – using virtual care as its base. For this reason, the Scheme is introducing an additional Edge plan, BonStart Plus for 2022, aimed at attracting a new profile of member through this diversified distribution channel and attractive pricing. Virtual care has proven a sound and reliable solution, locally and internationally, for improving access to quality healthcare and is now offered across all 15 Bonitas plans.   Digital Covid-19 spurred progression of digital enhancements with innovations such as a mobile app and WhatsApp channel being swiftly created. The Member Zone is being enhanced allowing members to manage their medical aid more effectively.  Amalgamations Callakoppen says, ‘Bonitas’ track record for amalgamations is excellent and we are currently awaiting approval from the Competition Commission to our proposed amalgamation with the Nedgroup Medical Aid Scheme. The amalgamation will fortify the size of Bonitas as well as decrease the average age and pensioner ratio while bolstering the reserves.’  Travel benefits  ‘We wanted to ensure that our members are covered should they need to travel and noted that testing and enforced quarantine could be expensive. The Scheme is therefore offering a Covid-19 PCR test pre-

Bonitas – innovation, life stages and quality care

Covid-19 Information for Moms-to-Be

Pregnant women do not appear to be more severely unwell if they develop Coronavirus than the general population. As this is a new virus, how it may affect you is not yet clear. It is expected the large majority of pregnant women will experience only mild or moderate cold/flu like symptoms.

Bonitas – innovation, life stages and quality care

Urban living’s impact on our wellness

South Africa is urbanising rapidly: 63% of South Africans are already living in urban areas.  Stats indicate this will rise to 71% by 2030 and by 2050, eight in 10 people will be living in urban areas. While it is unavoidable that people migrate to cities for work, it does have a negative effect on people’s health. The most significant effect is the increase in non-communicable or lifestyle diseases.  Dr Morgan Mkhatshwa,Head of Operations at Bonitas Medical Fund, says that the main problems associated with changes in lifestyle and behaviour, due to urbanisation, are: Increased alcohol and tobacco use Lack of exercise.  Cities are often over-populated, there are too few public spaces for physical activity and many residents have to use public or private transport because of long commutes to work, schools and amenities Poor nutrition. Changes in diet include more processed and refined food, an increase in high-fat and high-sugar diets, less fruit and vegetables, less complex carbohydrates and fibre Socio-economic factors There is an increasing recognition of the importance of social, economic and physical environments as determinants of health and well-being. Unfortunately, the poorest people living in under-serviced inner city areas or informal settlements are the most exposed to unhealthy urban environments. With urbanisation, the double burden of non-communicable diseases (NCDs) will increase if no effective health systems and policies are put in place to prevent, detect and treat communicable and non-communicable diseases. ‘Our analysis of lifestyle diseases indicate that hypertension is the most prevalent non-communicable disease, followed by high cholesterol and diabetes Type 2. Obesity, high cholesterol, diabetes Type 2 and hypertension are all symptoms of metabolic syndrome, caused by poor nutrition and a sedentary lifestyle. ‘The science around nutrition has long been problematic. Published results have varying conclusions but concur that highly processed and food with high sugar and “bad fat” content should be avoided. ‘Also, in the top seven conditions are susceptibility to blood clotting, asthma, underactive thyroid and depression,’ says Dr Mkhatshwa.  Asthma is a respiratory condition most often caused by pollution or other irritants in the environment and mental health conditions can also be a consequence of urban living. Oncology is also becoming more and more prevalent. The number of Bonitas members with cancer has more than doubled since 2016. Air pollution Motor vehicle, industry and domestic fuel use increases air pollution which is responsible for a range of lung and respiratory diseases, heart conditions and cancers. Chronic Obstructive Pulmonary Disease (COPD) and asthma are two of the most prevalent respiratory diseases.  ‘We have the expertise to respond to these risks and lifestyle diseases by providing comprehensive, integrated care, every step of the way,’ explains Dr Mkhatshwa. ‘And, through our Managed Care programme, we help equip our members to take responsibility for their health by providing information and education, encouraging wellness, paying for preventative care and providing cover for medical costs incurred.  However, more needs to be done and we advocate collaboration with public health authorities to educate and encourage South Africans to look after their health.’ Covid-19 and NCDs It is common knowledge that Covid-19 and non-communicable diseases such as hypertension and diabetes interact to create a perfect storm. The pandemic has made people more aware of having to take responsibility for their health and preventing or managing chronic disease optimally. ‘Co-morbidities have an impact on those who contract Covid-19 and there is possibly a synergistic issue with the coronavirus and these co-morbidities that exacerbates the prognosis and burden of disease.’  Managed Care ‘Achieving good patient health outcomes is the fundamental purpose of healthcare,’ says Dr Mkhatshwa. ‘Measuring, reporting and comparing outcomes is perhaps the most important step towards unlocking rapid outcome improvement and making better choices.   ‘Managed Care is a critical component and improves quality of care and we know that proactive intervention and working with members to prevent or control lifestyle diseases is the only way forward. Because when ‘I’ becomes ‘we,’ illness can become wellness.’ The GP is pivotal  We believe there needs to be coordination of care and that members should be encouraged to nominate a General Practitioner as the first port of call for all health care needs, who can refer to a specialist or auxiliary provider as the need arises. This eliminates inefficiencies caused by ‘doctor hopping.’ ‘To tackle the rising burden of disease, we need medical schemes to work together with public health authorities, particularly in the context of the challenges of urbanisation, lifestyle diseases and the Covid-19 pandemic.’

Advice from the experts
Bonitas – innovation, life stages and quality care

When you have a pain in the neck or back

Back pain is a common problem – 80% of us will experience an episode at some point in our lives. It is associated with many factors that vary from person to person but can be caused by an injury, a disc or joint problem, an irritated nerve root or poor posture. The pain might be acute or chronic but living with either can be debilitating.

Parenting Hub

The Benefits of Outdoor Play

South Africans are fortunate enough to live in a country where the people are blessed with wide-open spaces and an abundance of wildlife. Many children in foreign countries are limited in the amount of time they spend outdoors.

Impaq

How bullying can affect your child’s mental health

We’ve all heard the saying, sticks and stones may break my bones, but words will never hurt me. But recent research shows that that is not the case. In their book Words Can Change Your Brain, Andrew Newberg, M.D. and Mark Robert Waldman write: “A single word has the power to influence the expression of genes that regulate physical and emotional stress.” The saying would perhaps then be more accurate if changed to sticks and stones may break my bones, but words can change my brain.

Parenting Hub

How To Get Your Child To Love Healthy Meals

If there’s anything that a parent would nod their head yes to, it’s the fact that their children would rather have them rip the hair off their heads, than to eat healthy and nutritious food.

Bonitas – innovation, life stages and quality care

Enhanced maternity benefits in 2020 from Bonitas

Around 9 000 babies are born to Bonitas Medical Fund members annually and while most of these little members are welcomed into the world without any hitches, about 20% of pregnant moms experience complications during childbirth. Many experience challenges of some kind during their pregnancy, or immediately after the birth of their child. For this reason, the Fund is making maternity education and support a focus for 2020. The aim is to offer pregnant members all the support and guidance they need to improve their health and that of their baby. It is about making the pre- and post- birth period as stress-free and healthy as possible.

Parenting Hub

Sun cream for kids with sensitive skin! The lowdown on keeping your little ones safe in the sun

Covering a wriggling child in sun cream is tricky enough, but when your little one has sensitive skin it can be even trickier– you don’t want to use anything that’s going to irritate. That’s why Childs Farm sun protection products don’t containparabens, SLSs, mineral oils, artificial colours or anything that might make sensitive skin flare up. Plus if you have a super-wriggler on your hands, our spray and roll-on sun lotions make everything easier.

Parenting Hub

Head lice – they’re not inside they’re on top!

Moms love it when their little ones come home from school buzzing with knowledge. Sometimes though, the activity isn’t inside their heads but on top! Head lice populations rise in summer, and girls with longer hair pick them up easier than boys.

Parenting Hub

The Surprising Benefits of Non-Alcoholic Malt Beverages for Moms

With World Breastfeeding Week recently celebrated and the focus placed on the importance of breastfeeding to improve the health of babies, it is an ideal time to consider the risks of alcohol for pregnant and/or breastfeeding mothers – and the delicious alternative beverage options that are now available in the market. Today, one of the major risks to a pregnant or breastfeeding woman is alcohol consumption. While many women do limit their intake during pregnancy and breastfeeding, they may not be doing enough. The health risks associated with consuming alcohol during pregnancy, breastfeeding and even conception mean that there are now an increasing variety of alcohol-free beverages for moms and moms-to-be in order to have safer (and healthier) choices. In fact, it turns out that 0.0% non-alcoholic malt beverages can even boost breastmilk supply by stimulating prolactin levels. It also has some other surprising – and quite remarkable – health benefits… Without going into the technical details, the barley malt contains lactogenic beta-glucan. This not only makes it highly nutritious, but when enjoyed 90 minutes prior to breastfeeding, can see an increase in the mom’s milk production. This makes sense, considering that barley is a starchy food that contains complex carbohydrates. The soluble fibre (essentially slowing glucose absorption) contained in the barley can lower cholesterol and even reduce the risk of heart disease. Malt drinks are well known to be both wholesome and highly nutritious, while providing some protein, sugar, essential minerals and levels of vitamins A and B vitamins. It also provides the all-important folic acid that is beneficial during both pregnancy and breastfeeding. The Risks of Alcohol During Pregnancy Here’s how it works, in a nutshell. Alcohol in the mother’s blood passes to the baby through the umbilical cord. This can result in miscarriages, stillbirth, or a range of disabilities that are classified under the term foetal alcohol spectrum disorder (FASD). Sadly, South Africa has the highest prevalence of these disorders than anywhere else in the world with 111.1 instances per 1 000 children (the global average is 7.7). The Consumption of Alcohol During Breastfeeding & Alternative Options Conventional wisdom used to state that drinking a beer before nursing could help with the milk ejection reflex. However, more recent studies have shown that infants who are fed milk by mothers who have consumed alcohol tend to take in less milk than those who did not.  Startlingly, consuming alcohol while breastfeeding can lead to a multitude of ill effects: disturbed sleep cycles, extreme drowsiness, weakness, decreased growth in the infant, the possibility of decreased milk-ejection reflex and milk quality in the mother, not to mention the impairment of a mother’s natural reflexes that are needed in taking proper care of her child! On the other hand, consuming a non-alcoholic beverage or two means that you get all the benefits without any of the disadvantages – whether pregnant or breastfeeding. Moreover, modern 0.0% non-alcoholic beverage now has the same taste, while being devoid of the negative health side-effects associated with alcohol. Additional benefits include the hangover-free lifestyle and reduced calorie consumption. A win for South African mothers, and mothers all around the world! To celebrate women as everyday heroes, Bavaria threw a surprise baby shower for Itumeleng Nyathi, a Zimbabwean woman who left her country to pursue a brighter future in South Africa. In doing so, she had to walk away from her family and existing support systems. While in South Africa, Itumeleng met her husband Larry and they are now expecting their first child together, a baby girl arriving in September. Itumeleng received a bumper supply of gifts at the event, courtesy of Bavaria and a Johannesburg Mom’s Group – who banded together to provide her with a stroller, car seat, cot, feeding chair, baby bath, bouncer, booster seat, and more. An extra special surprise awaited Itumeleng as she was reunited with her mother, whom she hadn’t seen in several years.  This heart-warming story has been turned into a special, shareable video: Please click here to watch By Oliver Wills, Marketing Manager at Bavaria

Bonitas – innovation, life stages and quality care

Medical Aid – making the right choice

Private and public healthcare has been in the news lately and will continue to be a topic of discussion around the Department of Health’s proposed National Health Insurance (NHI) Bill as well as the current socioeconomic landscape.  Traditionally in September, private medical aids present their products, plans and pricing for 2020 to existing members, or potential members, so that they can make informed choices. ‘It is imperative that the decision you make regarding you and your family’s health and wellness is balanced against affordability,’ explains Lee Callakoppen, Principal Officer of Bonitas Medical Fund. ‘For existing medical aid members, it’s the time to analyse the plan they are on, whether it meets their health needs and compare it to the various options available.  If you’re joining a scheme for the first time, you need to consider your specific healthcare needs and spend time investigating which plan will be best suited to deliver on this.’ However, medical aid plans can be confusing which is why it’s important to compare the various options and schemes to ensure you find a medical aid that works for you and your family’s health and that is within your budget. For people who have a broker, that should be the first point of call to help you can make an informed decision. Here are some steps to help simplify the decision.  Analyse your healthcare needs Completing a quick personal healthcare needs’ analysis will help you determine what level of cover you need. If you have dependants, you need to factor in their healthcare needs too.  Consider how much you and your family spent on medical expenses over the past year as a guide and then ask the following: How often did your family visit a doctor Do you require medicine often Did you or the family need to visit a specialist Are any of you in need extra cover for cancer, HIV, renal failure or any other specific conditions How much did you spend on dentistry, optometry and over-the-counter medicine Then consider which of the expenses were once-off and won’t come up again soon (like childbirth) and which are likely to come up again and again (such as flu) as well as chronic conditions like high blood pressure and diabetes.  Check how much cover you require If you find you hardly claimed (if you are on a medical aid) or have very a few medical expenses, then you will need a lower level of cover. However, if you have a large number of medical expenses, you will require one of the more comprehensive plans.   Once you’ve established this you can decide whether you require a full medical aid or a hospital plan.  Are you happy to use a network Some plans require you to use a specific GP, hospital network and have a list of preferred providers. This helps to keep costs as low as possible because the Scheme will have negotiated special rates with these services providers. Check whether there is a wide enough network in your area to cover your specific needs. Check your budget Once you have an idea of what you might need for the year ahead in terms of healthcare, then it’s time to look at your budget. Decide what you can afford and remember that the rule of thumb is that contributions should not exceed 10% of your monthly income.  Read the small print  Make sure you read all the details including the benefits. These vary from plan to plan so establish what is covered and look at whether it offers additional risk benefits which can potentially save on the day-to-date expenses. These could include anything from free wellness screenings (blood pressure, cholesterol, blood sugar and BMI measurements) through to maternity benefits, flu vaccinations, mammograms, pap smears and HIV tests. All of these are costly if you have to pay for them yourself. What about savings Medical savings are a fixed amount medical scheme gives you at the beginning of the year.  You can use your savings for daily out-of-hospital medical expenses, such as GP and specialist consultations and over the counter medicine. There are ways to maximise your savings but first you need to know what you annual allocation is.  Age can influence the decision If you have young children, ensure that the medical aid option you select provides sufficient child illness benefits. For young couples looking to start a family, ensure the option provides sufficient cover for maternity benefits. However, if you aging then you need an option that covers chronic conditions and provides sufficient in-hospital cover in the event of hospitalisation. Some additional advice Remember to be honest on your application form, disclose all information about you and your dependents’ health. Membership can be suspended or cancelled if you fail to do so Any waiting period or exclusions? Schemes may impose certain waiting periods for new members joining or for a pre-existing medical condition. This is based on the guidelines of the Medical Schemes Act and the specific scheme’s rules. Finally, get expert advice ‘Your health and that of your family is important so it is vital that you are comfortable with the choice you make and are confident your healthcare needs will be taken care of,’ says Callakoppen. ‘My advice is to make sure you are informed. Read the information and fine print and compare what the different plans are offering before you commit. If you are still unsure, phone the scheme and ask questions or check with your broker or financial advisor.’

Bonitas – innovation, life stages and quality care

Addiction – a dangerous trend gripping the nation

It is estimated that around 10 million – or 20% – of South Africans are abusing substances. This is according to the South African Society of Psychiatrists. Whether it is alcohol, codeine, dagga, heroin or other drugs it’s a very worrying statistic that costs the private and public healthcare industry millions annually in rehabilitation and recovery.

Parenting Hub

HAPPY FAMILY ORGANICS – CHANGING LIVES AND THE WORLD, ONE MEAL AT A TIME

Happy Family Organics, makers of ready-to-eat, nutritious and delicious organic meals, is not only changing the way babies and children are nourished in South Africa and around the world, but they are also changing the lives of young orphans in Tanzania through their Happy Family Children’s Village (HFCV).

Bonitas – innovation, life stages and quality care

Medical aid non-disclosures: What you need to know

Be honest and disclose all information. Don’t forget to read the questionnaire carefully and regardless of whether you think it’s important or not, or whether the medical condition was years previously, include it in your application

Paarl Dietitians

How Sugar can Damage our DNA

While we may be familiar with the dangers of a poor diet, in particular eating too much sugar, the actual effects of this may be far more frightening than previously imagined. Certainly, science supports the idea that excess sugar consumption leads to weight gain, increasing our chances of becoming obese as well as developing diabetes and heart disease. But now, new data shows that sugar can harm us in a place we didn’t expect, by actually attacking our DNA. Majority of the world’s population will average around 13-14% of calories a day from pure added sugar. It would seem we’re destined to harm our DNA.

Bonitas – innovation, life stages and quality care

Combatting rising healthcare costs

Access to quality healthcare remains a priority for South Africans. However, with healthcare costs consistently outpacing inflation, the challenge for private medical schemes remains finding the right balance between providing a high level of value and care for members, while managing costs effectively.

Dr Tamara Jaye

Uncomfortable in your own skin? How to manage eczema

What is eczema? Atopic eczema is a common chronic skin condition that causes dry, red and itchy skin. It may affect up to 20% of infants, and 3% of adults. It is commonly associated with other allergic disease such as asthma and hay fever. Atopic eczema usually begins in infancy, at around 3 months, and it may persist into adulthood. Its’ course may vary over a period of time with bouts of red, angry flares interspersed with relatively normal-looking skin. The good news is that in most cases eczema improves by age 3 to 5 years, and has often completely resolved by teenage-hood. What causes eczema? Importantly, eczema is not a contagious disorder. It is due to the interplay of genetics, environmental factors, and a defective skin barrier in an individual.  Due to this abnormal layer of skin, there may be water loss, and allergens and irritants may enter the skin resulting in itchiness and dryness. The skin may be vulnerable to bacterial infections during the flares. What are the common sites of eczema? In young children, eczema is usually seen on the face and outer legs and arms. It appears wet and oozing. As a child gets older, the rash usually changes to a dry scaly itchy rash, and the position moves to the inner creases of the elbows and knees. Is eczema a serious condition? Though not associated with serious illness, eczema has definitely been proven to affect one’s quality of life. This may be due to the intractable itch, often subconscious, leading to sleep problems for example. Lack of sleep may, in turn, result in both behavioural and learning problems during school. There is often an associated issue of low self-esteem as individuals feel embarrassed by their skin, and absenteeism is common. What causes eczema to flare-up? Heat, woollen or synthetic clothing, fragranced soaps, washing detergents, and bubble baths have all been associated with eczema flare-ups. What are the steps to manage eczema? Reduce trigger factors  prevent over-heating wear cottons rather than wool or synthetic clothing keep nails short to reduce damage to the skin from scratching emollients should replace soaps fabric softeners should be avoided avoid bubble baths bath water should be lukewarm not hot, and once out pat yourself dry, don’t  rub the skin wash hair in the basin to avoid shampoo making contact with the skin before swimming, use a layer of emollient from top to toe after swimming, have a shower to remove the chlorine, followed by using an emollient again Moisturizing emollients These are the cornerstone of eczema treatment. They create an oily layer on top of the skin, which stops water from leaving the skin and therefore becoming dry. They should be applied in large quantities and frequently, as much as 8 times a day. Aqueous cream should not be used as a moisturizer as if it is left on the skin it is likely to irritate it however it may be used as a substitute for soap. Steroid creams These are effective in stopping skin inflammation. They work rapidly to settle down eczema flare- ups, and should be used during flare-ups to prevent skin damage. Steroids come in different strengths, from very mild to very strong. Very strong steroid ointments should be used sparingly as they have side effects such as thinning of the skin. Mild steroids have far fewer side effects, and will not affect a child’s growth and development. In a flare-up, a potent steroid cream can be used, but once controlled a lower strength ointment should replace it. This should be slowly reduced until the steroid cream can be stopped completely, and then only the emollient continued. Emollients should be used during flares too, and applied directly onto the steroid ointment. Cortisone tablets, syrups or injections are not recommended. While they may provide short term improvement, they may also cause worsening of eczema and are associated negative side effects. Antibiotics Your doctor may prescribe antibiotics in severe cases where areas of infection are noted around the eczematous lesions. Is eczema due to a food allergy? There is a lot of concern that eczema is a result of a food allergy. In fact, a very small minority of children with atopic dermatitis will have food allergy. This is far more common in severe atopic dermatitis. It is more likely that eczema causes food allergies, than the other way around, as allergens may enter the skin through the defective skin barrier. Food should not be removed from diet for the treatment of atopic dermatitis without the guidance of an allergy doctor. A baby with widespread eczema not responding to the correct eczema treatment may need to be worked-up for a possible food allergy. Can I prevent my baby from developing eczema? Babies at high risk are those whose parents or siblings have any type of allergies. There is a lower risk of eczema if babies are not exposed to cigarette smoking. Breastfeeding is beneficial in the first 4 months, if possible. Probiotics during pregnancy may provide a beneficial role in eczema prevention. And lastly, regular use of emollients in high risk babies, even if no eczema is present, has been shown to be protective against developing eczema.

Parenting Hub

Pregnant and too busy to eat healthily?

Life doesn’t stop when you are pregnant. Most of us are still busy with a full day’s work plus the usual cleaning, washing, shopping and cooking chores while sometimes caring for older children as well.

OneAid

Does Your Child Need a Tetanus Shot or Not?

I’ve had parents often come into the emergency room after their child has taken a tumble asking for a Tetanus vaccine, which is why I felt the need to write a post explaining what Tetanus is and why we need to vaccinate our kids. WHAT IS TETANUS? Tetanus is a disease commonly known as lockjaw. It is caused by the bacteria, Clostridium tetani and can be fatal. The toxin from the bacteria affects the nervous system and causes severe painful muscle spasms, which can interfere with the ability to breathe. Currently there is no cure for Tetanus and treatment is mainly symptomatic until the effects of the toxin wear off. Complete recovery can take up to several months. WHERE IS THE BACTERIA FOUND? Clostridial spores can be found everywhere. They are found in soil, dust and animal faeces (including humans). Once the spores enter a wound they grow into mature bacteria, which produce the powerful toxin. Clostridium tetani is found worldwide. WHAT ARE THE SIGNS AND SYMPTOMS OF TETANUS? Signs and symptoms of tetanus can appear anytime from a few days to a few weeks from infection: Spasms and stiffness of jaw muscles (hence the name lockjaw); Spasms and stiffness of the neck muscles; Difficulty swallowing; Spasms and stiffness of other body muscles, commonly the abdominal muscles; Other constitutional symptoms such as fever, sweating and palpitations. TETANUS VACCINATION I won’t go into too much detail regarding the various combination vaccines as there are many and every country has its own recommendations. A copy of the latest South African immunisation schedule can be downloaded from my resources page. The WHO recommends an initial 6-dose schedule to achieve tetanus immunity. 1. Primary vaccination Three primary doses of the vaccine are recommended in childhood starting from 6 weeks. 2. Booster vaccination Three booster doses are recommended prior to adolescence. Booster vaccines are then recommended every 10 years thereafter. TETANUS-PRONE WOUND This is any wound that has been contaminated with material that could contain tetanus spores; This is any wound that is deep; This is any wound that is dirty; This is any wound that contains a foreign body. Note: any wound can be tetanus-prone – cuts, scrapes, burns, animal (including human) and insect bites. WHEN TO SEE A DOCTOR It is recommended you see a doctor if: Your child has a tetanus-prone wound and has not had a booster vaccine in the last 5 years; Your child has a minor, clean wound and has not had a booster vaccine in the last 10 years; Your child has a wound and you cannot remember when their last booster vaccine was. RESOURCES CDC (2018) Tetanus. [online]. Available from: https://www.cdc.gov/vaccines/pubs/pinkbook/tetanus.html#contraindications [Accessed 30 August 2018]. WHO (2018) Tetanus vaccines: WHO position paper, February 2017 – Recommendations. Vaccine. [online] 36 (25). Available from: http://dx.doi.org/10.1016/j.vaccine.2017.02.034 [Accessed 30 August 2018]. WHO (2018) Tetanus. [online]. http://www.who.int/ith/vaccines/tetanus/en/ [Accessed 30 August 2018].

Bonitas – innovation, life stages and quality care

The big four – know your numbers

‘South Africa is heading for a disaster if the number of people living with chronic lifestyle diseases does not change.’ That’s what both the Human Sciences Research Council (HSRC) and the Medical Research Council warned two years ago. The Council described the problem of these non-communicable diseases as an ‘emerging epidemic’.  If you look at the exponential growth of chronic lifestyle diseases then it is not difficult to understand why former Minister of Health, Dr Aaron Motsoaledi, said chronic diseases such as hypertension and diabetes are putting a huge strain on the country’s health care system. Obesity and being overweight are major risk factors for the development of chronic diseases.  Testing for lifestyle diseases such as diabetes and heart disease is essential in the face of a steadily deteriorating health status in our country.  Lee Callakoppen, Principal Officer of Bonitas Medical Fund says, ‘Get tested, know your numbers and take action now!’ The Bonitas Clinical Team explain why you need to keep your finger on the pulse of your ‘big four’ wellness numbers and what they are. Cholesterol What is cholesterol? It is a soft, waxy substance – one of the blood fats made naturally in the body. It helps to form cells, hormones and bile (that helps us digest food). Cholesterol is found mostly in animal products such as meat, cream and butter. What is high cholesterol? This is when you have too much ‘bad’ cholesterol in your blood. This, in turn, can cause narrowing and blockages of the arteries – the blood vessels that carry blood to your heart muscle and to other parts of your body. In time, the narrowing of the arteries to your heart can lead to a heart attack, while blockages in the arteries of your brain can cause a stroke. The test Called a fasting lipogram it measures the exact amount of different types of cholesterol you have. Good to know If your total cholesterol is greater than 5mmol/L on your fasting lipogram this indicates raised cholesterol Your low density lipoprotein (LDL) – the ‘bad cholesterol’ – should not be greater than 3mmol/L.  LDL causes the build-up of cholesterol in the arteries which means a greater chance of heart disease High density lipoprotein (HDL), if  less than 1.2mmol/L, means you don’t have enough good cholesterol which prevents build up in the arteries and transports cholesterol to the liver If your triglycerides (fat stored in the body) are higher than 1.5mmol/l, this is also indicative of a possible cholesterol problem.  Weight and BMI Your Body Mass Indicator (BMI) calculator checks if you’re at a healthy weight.   The test You can calculate yours by: Dividing your weight in kilograms (kg) by your height in metres (m) Then dividing the answer by your height again to get your BMI. Underweight less than 18.5 Normal weight 18.5 – 24.9 Overweight 25 – 29.9 Obese 30 or greater Diabetes What is diabetes? Our bodies produce insulin all day – a hormone that creates energy by converting sugar, starches and other foods.  Without insulin, cells cannot absorb sugar (glucose), which they need to produce energy. When there isn’t enough of this hormone in your body, or it’s not used as it should be, sugar (or ‘glucose’) can’t be moved to your other body cells to supply them with energy. This means that you have higher than normal blood-glucose levels, resulting in diabetes.There are two main types of diabetes: Type 1 and Type 2. They are different conditions but are both serious and need to be treated and managed properly. Type 1 diabetes occurs when the pancreas stops producing insulin. It usually starts very quickly and in younger people. If you have Type 1 diabetes you need insulin injections to survive as well as having a carefully balanced food intake and exercise programme Type 2 diabetes (formerly called adult-onset or non-insulin-dependent diabetes) occurs when the pancreas makes too little insulin or your body can’t use the insulin effectively. It usually develops in adulthood and is often caused by being overweight and not exercising. Approximately 85–90% of all people with diabetes have Type 2 and many people who have this condition are undiagnosed. This can result in serious damage to the delicate parts of the body and lead to blindness, heart attackstroke, kidney failure, impotence and amputation so it’s vital to be checked.  The tests  Test 1: The Fasting blood glucose test – blood glucose is taken before you eat in the morning. Normal 3.9 to 5.5 mmols/l Prediabetic or Impaired Glucose Tolerance 5.6 to 7.0 mmol/l Diabetic More than 7.0 mmol/l Test 2: HbA1c test. The HbA1c levels determine your blood sugar control over time.  Normal Less than 6% Prediabetic  6 – 6.4% Diabetic 6.5% or more Blood pressure What is blood pressure? Blood pressure is the pressure of blood in your arteries – the blood vessels that carry blood away from your heart.  The blood pressures numbers mean the following: The first (or top) number is your systolic blood pressure. It is the highest level your blood pressure reaches when your heart beats. The bottom figure is your diastolic blood pressure and is the lowest pressure exerted as your heart relaxes between beats. What is high blood pressure? High blood pressure or hypertension is when blood pressure stays elevated over time. Hypertension is often known as the “silent killer”, since nearly 33% of people who have it, don’t know it. The only way to know if you have high blood pressure is to have yours measured.    Range Normal 120/80 to 129/84 Upper end of Normal 130/85 to 139/89 Mild hypertension 140/90 to 159/99  Moderate hypertension 160/100 to 179/109 Severe hypertension More than 180/110 If your blood pressure is too high, it puts extra strain on your arteries (and your heart) and  if it’s not treated, hypertension can cause kidney failure, eye problems, heart disease and stroke. Callakoppen says, ‘When you consider that 1 in every 3 people in South African has high blood pressure and every 8 minutes 1 South African has

OneAid

Emergency Numbers Every Parent Should Know

It occurred to me the day I went back to work after my maternity leave that I didn’t know any other emergency number besides 10111. Thankfully I have never had to use this but I couldn’t risk leaving my daughter at home with her caregiver without leaving a more comprehensive list of important numbers by the phone. The last thing you want to do in an emergency is dial the wrong number. In the US, the UK and Europe there is only one toll-free number to call from any landline or mobile phone. In South Africa, things are not as simple. Unfortunately there isn’t one single number for an emergency. I spent a really long time searching the web and making a couple of phone calls but I finally managed to put together this simple list. It is vital that you as parents and/or caregivers know what number to dial when and it is perhaps even more important that your little ones know this too. USING YOUR CELL PHONE: Any emergency nationwide – 112 (this number will still work even if you have no airtime) USING YOUR LANDLINE OR CELL PHONE: Police/Fire – 10111 Nationwide ambulance (public EMS) – 10177 Netcare 911 (private EMS) – 082 911 ER 24 (private EMS) – 084 124 Poison Information Centre – 0861 555 777 Remember, before making that emergency call, try to stay calm. You also need to have important information ready such as, the type of emergency, details of any injuries and the exact location of the emergency needing attention. A list of Emergency Numbers can be downloaded for free from my resources page. It may be a good idea to stick this on your fridge or somewhere nearby the phone.

The Bridge Assisted Learning School

Emotional Decisions

Irrational decisions are made when they are the result of a knee jerk reaction and when you are at your emotional peak. It is a choice you have made and decided to act upon based on your feelings and usually clouded by misinformation. Decisions made on the spur of the moment and under emotional conditions have almost always been the wrong decision, which leads to one feeling embarrassed and the need to apologise followed by the necessary mending of the relationship.

Parenting Hub

GOOD NUTRITION FOR TEENS

Garbage in – garbage out? What are we feeding them? Good nutrition is of paramount importance for teenagers. Teens who do not eat correctly are more likely to be overweight, lack energy and enthusiasm and perform poorly at school.

OneAid

Is It A Cold Or Is It The Flu?

Winter is here and so are coughs, colds and flu. Common colds and flu are both caused by viruses and share many of the same symptoms however colds are usually milder and do not cause any serious complications. More than 200 viruses can cause a cold whereas the flu is caused by the Influenza virus. This is why there is no vaccine available for the common cold.

Bonitas – innovation, life stages and quality care

Five tips to stretch your medical benefits

Lifestyles or Non-Communicable Diseases (NCDs) – such as diabetes – have become an epidemic in South Africa which is why preventative and managed healthcare has become all important. Whether you rely on the public or private healthcare system it is critical that you manage your health and lead a healthy lifestyle, to prevent long term illness.  Cardiovascular (heart attacks and stroke), cancer, chronic respiratory disease and diabetes are on the increase and responsible for the high cost burden of healthcare. For the around 20% (just under 8.9 million) South Africans who are on private medical aid schemes, managing their medical expenses correctly is important if they want to avoid unnecessary out of pocket expenses and make their medical benefits last longer. It also helps them understand the cost associated with the healthcare services they receive and the benefits associated with the plan they have elected. Here are the five tips from Lee Callakoppen, Principal Officer of Bonitas Medical Fund on how you can stretch your medical benefits. 1. Use Designated Service Providers or networks Medical schemes negotiate preferential rates with providers – known as Dedicated Service Providers (DSPs) – who have partnered with them. This allows schemes to ensure that members get the best quality services at the most cost-effective rate so that the benefits are optimised and the scheme at large is sustainable.  So if you use a network hospital, doctor or pharmacy you will not be charged more than the agreed rate. This will help you avoid co-payments and make your medical aid last longer. So, to reduce co-payments and even avoid them altogether, find a healthcare professional on your schemes network.  2. Go generic Use generic medicines which have the same active ingredient, strength and dosage as the original brands and are as effective. Most pharmacists offer a generic option, especially for chronic medication. Medical schemes are more likely to pay in full for generic medicine. Pharmacists are also able to provide sound medical advice on problems such as rashes, colds or illnesses that are not severe, simply ask and buy the recommended over-the-country medicine to save on a visit to the doctor. 3. Managed Care benefits Some schemes offer programmes to help you manage severe chronic conditions such as cancer, diabetes and HIV/AIDS. These programmes are usually covered from the risk portion of your medical contribution and are not funded from your savings account. They help you use your benefits to maximum advantage while ensuring you receive quality care by using specific providers. Other benefits – such as maternity consultations, wellness benefits, preventative care and dentistry – are also paid from risk by some schemes. Again giving you more value for money and are in addition to your savings and day-to-day benefits.  Carefully read through what your plan offers and choose wisely to make sure you find the right plan to suit your specific healthcare needs 4. Know the facts  If you do need to be hospitalised and it’s not an emergency ensure that it’s on your medical aid’s DSP list. Talk to your doctor or specialist to find out all the facts in terms of what they will be charging and compare this to what your scheme will cover. If the difference is substantial, negotiate.  Approach your doctor and ask if they are prepared to adjust their fee. Alternatively, you can also check if there are other healthcare providers on your scheme’s network that will charge you a better rate. You can also avoid the unwelcome surprise of a co-payment or sub-limits by: Making  sure you obtain pre-authorisation Making sure the medical practitioner uses the correct ICD-10 codes Checking what additional costs will apply (if any), what costs will be covered and how you can avoid these. 5. Keep moving One of the best ways to manage your health and the associated costs, is to live a healthy lifestyle and this includes getting enough exercise. Try different exercise routines and find one that works for you. Whether it is a regular short power walk, playing tennis or soccer, riding a bike or attending a yoga or pilates class, it will be beneficial to your mental and physical wellbeing. ‘Be informed and make good and less costly healthcare decisions,’ says Callakoppen. ‘Your health is important, so take time to research and understand the medical aid plan you are on. Read the information sent to you by the scheme or your broker, including the fine print and, if you don’t understand some of the terms, speak to your broker or phone the customer care line. Understand and know your rights in terms of healthcare cover, this will go a long way in helping you make the most of your benefits.’

Bonitas – innovation, life stages and quality care

Splitting up with your medical aid

Going through a divorce can be extremely harrowing and stressful, not just for the couple themselves but also for their children. And, given the divorce statistics released recently by StatsSA, divorce is on the increase.  More than 25 390 divorce papers were filed in 2017, four in 10 divorces came from marriages that lasted less than 10 years and 55,6% involved children. Part of the anxiety is financial which can be exacerbated, depending on whether you are married in community of property have an ante nuptial agreement with or without an accrual clause. It can be very difficult going through the nitty-gritty details, especially when emotions are high. There are a lot of factors to consider, including how to divide up property and other assets, child care and support and, just as important, healthcare.   Divorce can seriously impact the healthcare cover you might have previously enjoyed, especially if you are your children were on a joint medical aid, with one partner being the main member and the rest of the family listed as dependants.   We put a few questions to Lee Callakoppen, Principal Officer of Bonitas Medical Fund to help you make sure have the right information and follow the correct procedures to ensure your healthcare is not compromised during divorce proceedings. What is the correct process to follow when getting divorced and taking a dependant off your medical aid?  All changes in dependency must be sent through to the medical aid. You are usually required to fill in a form regarding this and provide supporting documents. In instances of a divorce, you will need to provide the divorce settlement to your medical aid together with your form. Is there a notice period required? Usually changes are effected within 30 days, which means you do need to allow time for the change to take place. What are the rights of the dependent being removed in terms of coverage while moving to a new medical aid? The main member is effectively the policyholder when it comes to medical aid and his/her dependants are beneficiaries. Unfortunately, this means the dependant has no rights once they are removed from the membership which is why it is important to obtain cover for you after a divorce with immediately effect. Does moving from one medical aid to another impact continuity of cover and/or will waiting periods apply? The usual underwriting rules apply so check with your new medical aid in terms of waiting periods and/or any exclusions.  What happens if the medical aid cover was always in the ‘husbands’ name and now the ex-wife wants to apply – will she been penalised for not having a medical aid and be charged  late joiner fee (if over 35)? No, however you will be required to prove that you have previously belonged to a medical aid. We advise that you request a certificate of membership showing the period that you belonged to the medical scheme as a dependant on your ex-spouse’s medical aid. What are the advantages and disadvantages of being a dependent on a partner/spouse’s medical aid?  Advantages Reduced contributions, the monthly contributions for an adult dependant is cheaper than that of a main member Disadvantages The main member has to provide access and approval in order for a dependant to access online portals etc Can a divorced couple still share a medical aid scheme or does this only apply to children?  Yes, if one spouse is financially dependent on the spouse. You will need to provide proof of dependency for this. If you are able to remain or your ex’s plan would this be  a recommendation in terms of medical cover and continuity of healthcare? No. You will still have continuity of cover if you join a medical aid as the main member. The bottom line: Although divorce means heartbreak and emotional turmoil you do need to keep your wits about you.  Seek the help of a financial adviser or broker to ensure you don’t compromise on your health or that of your children. Keep copies of your divorce papers, get any additional paperwork required, notify the existing medical aid of the changes and sign up for you own medical aid or hospital plan that kicks in immediately.  

Parenting Hub

Five ways to prevent a red, chapped nose this winter

A red, chapped nose is one of the more visible side-effects of colds and flu, for children and adults. Here’s five practical ways to prevent a sore or raw nose this winter, from mom of three, Dirna Grobbelaar, Oral Hygiene Advisor at Ivohealth.  A runny nose can cause dryness and chafing as frequent blowing and wiping, strips natural moisture from the skin and causes irritation.  Apply some type of barrier cream, balm or ointment such as petroleum jelly or coconut oil to form a protective layer over the skin. Or ideally, use Letibalm, the only product available in South Africa specifically designed to protect and repair the delicate skin around the nose and lips. It’s made with natural and active ingredients including ancient healing herb centella asiatica with proven antioxidant, anti-inflammatory and hydrating properties; nourishing cocoa butter and antioxidant vitamin E.  Whichever balm you use, it’s vital to apply it several times a day, especially before and after blowing the nose. Keep a tub or tube of Letibalm handy in your bag, child’s school bag and the car, so there is one available whenever needed.  Wiping with the correct tissues will minimise irritation. Wet wipes aren’t suitable as they may contain cleansers, chemicals or other irritants; rather use a soft tissue, ideally ones infused with aloe vera or calendula. Instead of wiping the nose, gently pat or dab the skin.  Blowing the nose less often will help prevent ‘tissue burn’. Rinsing the nostrils with a saline spray or homemade saline solution can help clear stuffiness. Buy a nasal spray at the pharmacy or make your own saline solution with a cup of cool, boiled water and half a teaspoon of salt. Steam helps relieve congestion and moistens the nasal passages, another good reason to enjoy hot soups and herbal teas when you’re feeling under the weather. Steaming your face over a bowl of hot water under a towel may be helpful, or sit in a sauna or steamy bathroom, probably a safer steaming method for children.  Keeping the body and skin hydrated is important in preventing dry skin. Using a humidifier can add moisture to the air. Drinking plenty of fluids, especially water or herbal tea, is always recommended and especially when you have the sniffles. A clean washcloth soaked in warm water can be used to gently moisturise the face. Avoid harsh soaps, facial scrubs or anti-ageing products but do use plenty of moisturiser to keep the skin soft, in addition to a balm around the nose and lips.  The best advice is to do all you can to stay well this winter. Maintain a healthy lifestyle and diet; get lots of fresh air and exercise; regularly wash your hands to avoid germs. But should the sniffles strike, these few simple steps can make it nicer and less nasty for your nose .  Five tips to prevent a chapped nose this winter: Regularly apply a barrier cream, such as Letibalm nose and lip repair Use soft tissues, ideally infused with aloe vera or calendula. Gently pat rather than wipe Blow the nose as little as possible. Use a saline spray or solution to help clear stuffiness Use steam to moisturise the skin and help relieve congestion  Keep the skin hydrated and mucous thin – use a humidifier and drink plenty of fluids For further practical advice from Dirna Grobbelaar read the Ivohealth blog on www.ivohealth.co.za.

Parenting Hub

Restore, Revitalize, Revive: Vit-C Shower is here to reawaken your senses!

The provision of a constant, clean supply of municipal water is a necessity that underlies modern infrastructure – ensuring that convenience and hygiene are easily attainable, with water freely available at the turn of the tap. What is often overlooked; however, is that in order to achieve this, a cocktail of chemicals are added to the water supply. These include free chloride and chloromines, along with other heavy metal elements and VOC’s (volatile organic compounds) such as pesticides, fertilizers, petro-chemicals, dioxins, radioactive materials and micro-organisms.  Ideally, these substances should be filtered out of all consumable water as evidenced by the widespread popularity of household water filters and purification systems. Less known, but as important, is that impurities such as these can also be absorbed through the respiratory systems and eyes, whilst the highly absorptive nature of the skin means that up to 60% of the chlorine that most people absorb daily is due to showering or bathing in chlorinated water.   When it comes to incorporating filtered water into your showering routine though, things can get tricky as the efficiency of a carbon filter is severely compromised by high temperatures, pressure and the volume that a showerhead handles. That’s where, the latest in innovative technology ─ Vit-C Shower comes in! Delivering the benefits of Vitamin C directly to you, the Vit-C Shower combines intelligent design and the powerful effects of Vitamin C to provide users with a water supply that is dechlorinated and packed with natural benefits. As opposed to conventional filters that only remove around 20 – 50% of the chlorine in water, the Vit-C shower dechlorinates and neutralizes up to 99.8% of free chlorine and chloromines in the water.  What makes this possible is the pioneering use of Vitamin C within a filter that is independent from the shower head. Exposure to Vitamin C in the form of ascorbic acid enclosed ceramic balls, not only allows for far greater dechlorination but also provides users with an array of supplementary benefits; helping in the growth and repair of all body tissues, formation of collagen, absorption of iron, wound healing, maintenance of cartilage, bones and teeth and immune system defences. This is then bolstered by a rigorous 12 stage filtration process that includes sediment filters in the form of micro-porous cotton and stainless steel mesh, along with a variety of additional elements that include calcium sulphite, malfan stone and tourmaline to ensure that the highest water quality is maintained.  The negative consequences of chlorine and chloromines in our water are manifold. Amongst others, skin and hair are stripped of their natural oils thus possibly resulting in over 20% of infants and children, and 3% of adults suffering from eczema type skin conditions. What Vit-C shower offers is a chance to dramatically reduce this possibility, whilst providing gentle care for your skin in the form of water that is softer, gentler and which leaves you feeling refreshed and revitalized!

Sidebar Image

Scroll to Top