
Your Child’s First Support Team: A Simple Guide for Newly Diagnosed Families
This article is adapted, with permission, from content originally published by Tamra and Jules, co-founders of Neuroverse (Neuroverse.co.za), two South African mums building a supportive neurodivergent community. A new diagnosis rarely arrives quietly. It comes with a stack of leaflets, a handful of referrals, well-meaning advice from every direction. And a growing sense that you’re suddenly responsible for coordinating an entire team, while still being a parent. If you’re feeling overwhelmed, this guide will help you make sense of who’s who on your child’s support team, when to involve them, and (just as importantly) how to keep everyone aligned, so you don’t become the permanent go-between. Start with what’s most pressing (hint: it’s not everything) When your child is newly diagnosed, it can feel like you need to do everything at once. You don’t. A gentler rule of thumb: You can build the team gradually. Progress comes from doing the right next thing. Who’s Who on Your Child’s Support Team Developmental Paediatrician A medical doctor specialising in child development. When to see them: If you’re looking for a developmental assessment or diagnostic clarity for conditions such as autism, ADHD, anxiety, or developmental delays. What to expect: A holistic assessment drawing on medical history, observations, and often input from teachers and therapists. Their role: Diagnosis, guidance, care coordination, and referrals. They may prescribe medication and recommend follow-ups. Occupational Therapist (OT) Supports sensory processing, motor skills, and daily functioning. When to see them: If your child struggles with sensory overload, regulation, handwriting, coordination, or everyday tasks. What to expect: Play-based assessments and weekly sessions tailored to your child’s sensory profile. Their role: Practical strategies, sensory diets, and home or school adaptations. Speech and Language Therapist (SLT) Supports communication, language, and social interaction. When to see them: For delayed speech, language comprehension challenges, social communication differences, or articulation issues. What to expect: Assessment of expressive and receptive language, followed by individualised therapy. Their role: Building communication skills and helping teachers and parents support language across settings. Educational Psychologist Focuses on learning, emotions, and school functioning. When to see them: If your child is struggling academically, emotionally, or socially at school, or needs learning accommodations. What to expect: Formal assessments (e.g. cognitive and educational testing) and ongoing therapeutic support. Their role: School recommendations, accommodation reports, and collaboration with educators. Child / Paediatric Psychiatrist A medical specialist in child mental health. When to see them: For diagnosis or treatment of ADHD, autism, anxiety, mood disorders, sleep difficulties, or when medication is being considered. What to expect: Detailed developmental history, assessments, and ongoing reviews. Their role: Medication management and coordination with therapists and schools. Paediatric Neurologist Specialist in the brain and nervous system. When to see them: For seizures, significant developmental delays, neurological symptoms, or diagnostic clarification. What to expect: Medical investigations such as EEGs or scans, alongside assessments. Their role: Rule-outs, diagnosis, and medical treatment where needed. Psychologist / Play Therapist Supports emotional wellbeing and regulation. When to see them: For anxiety, trauma, behavioural challenges, or emotional processing.What to expect:Play-based or talk therapy, often weekly. Their role: Helping children develop coping skills and emotional insight, in partnership with parents and teachers. Dietitian Supports nutrition and feeding challenges. When to see them: For restrictive eating, ARFID, allergies, weight concerns, or special diets. What to expect: Dietary assessments and personalised plans. Their role: Practical nutrition strategies that support growth and regulation. The part no one prepares you for: coordination Here’s the piece parents often find hardest: keeping everyone in the loop. Teachers ask for updates. Therapists want feedback. Doctors need reports. And suddenly, you’re translating, forwarding, summarising, and trying not to forget anything important. You are not meant to hold this alone. Simple micro-routines help: Dalza is an award-winning app that exists for exactly this reason: to give parents one secure place to keep and share their child’s information, notes, and reports, so the team sees the same picture, and you can step out of the middle. Every practitioner brings something valuable. But progress for your child doesn’t come from collecting specialists; it comes from the collaboration between them. When home, school, and clinicians can see the same evolving picture, support becomes more consistent, decisions become clearer, and you get to return to your most important role: being your child’s parent. You don’t have to do this all at once. And you don’t have to do it alone. Dalza is free for 30 days, so you can try it out risk-free. To get started today, simply add your name and email here.

















































































































































































































































































































































































