Unpacking the “New Normal” for Educators and Parents

Industry experts offer rich insights on innovation, resources and support needed now, and into the future.

A group of experts were recently brought together through a discussion, organised by BIC, a world leader in stationery, shavers, and lighters, to address some of the challenges faced in the education sector. The discussion aimed to provide educators with support through insights, ideas, and practical tools. 

The discussion was facilitated by the highly esteemed media maverick and current ‘Talk Radio 702’ presenter, Refiloe Mpakanyane, who was joined by all-star panellists.  These included: “Swaggy School Teacher,” Sibusiso Masombuka; Occupational Therapist, founder of Nanny ‘n Me and co-founder of Play Sense, Lara Schoenfeld; Counselling Psychologist and founder of Shrink Mama, Reabetsoe Buys, and Journalist, Author and Founder of “The Village” Facebook group, Vanessa Raphaely.

A wealth of invaluable insights were shared by these experts, some of which include: 

  • Communication and creativity are amongst the most important tools that educators need to use to overcome the obstacles that the pandemic still poses to traditional teaching. 
  • Handwriting is pertinent in brain development and should not be replaced with the use of computers as a primary transcription tool.
  • Establishing a sound routine for children at home is an effective way for parents to compensate for the disruptive changes that the pandemic introduced to their children’s lives. 
  • Creating a supportive group for parents helps to alleviate the burden that they feel and allows them to pool resources to assist their children. 

The ‘Swaggy School Teacher’, Sibusiso Masombuka, kicked off the discussion by sharing the most noticeable changes that he has experienced as a result of the pandemic, saying: “Education has transitioned into a different realm for both educators and learners. The most noticeable change was obviously that schooling moved from a physical to a virtual environment. Learners have had to transition from having access to a school library with computers, and a physical classroom with a teacher, to learning behind a screen through online platforms. Even that was only available for privileged learners who could afford to access teaching material online through accessible technology. Many kids were not able to attend classes due to lack of resources. As educators, platforms such as YouTube, WhatsApp groups, or Google Classroom were methods we used to   engage with students. Not having all students present on these platforms presented a challenge that we hadn’t faced before.”  

In an attempt to maintain the quality of education that his learners received pre-pandemic, and to strengthen the human connection between himself and his students, Masombuka shared the approach he followed as an educator during the COVID-19 pandemic: “I believe that traditional schooling perpetuates the idea that education can only happen at school, when in fact it can happen anywhere and we’re all responsible for it, not just as teachers. I definitely used the change that was enforced on the industry as an opportunity for me to start my own YouTube channel. I knew some of the kids’ parents were able to get the technological resources needed for me to engage with the kids. I also took up the opportunity to teach in various online schools, through which more than three million students were reached and impacted, in the first phase of the lockdown period alone. To reach the kids that did not have the resources, I joined the Department of Education through its Secondary Schools Improvement Programme (SSIP), a GDE supplementary tuition program, which is being implemented on weekends in 298 sites across Gauteng. As a team, we visited townships and rural communities to teach the kids. The project resulted in the development of teaching methods that would allow students to catch up on what they had missed out on during the lockdown period. Underpinning these activities, was the constant communication flow I maintained with the students and their guardians – to ensure a human connection amidst a digitally based world.” 

Commenting on the psychological impact of the changes enforced by the pandemic, Counselling Psychologist, Reabetsoe Buys, said: “A lot of research shows that an event of this magnitude is directly linked to mental health. People who struggle with mental health issues find that their symptoms get worse, while those who don’t, often develop issues. It is impressive to see that many teachers, parents and students have done exceptionally well as they adapt to the ‘new normal’ that emerged as a result of the COVID-19 pandemic. Educators have looked at new and innovative ways of teaching, while parents have worked on incorporating teaching into day-to-day parenting.” 

Buys went on to share her professional insights on what parents can do with their kids at home to compensate for the changes that took place in the education system: “It is important to establish a solid routine for children as it provides them with the safety and the boundaries that they need. Ensuring that the kids take part in family activities is equally crucial. Allowing your kids to spend time outdoors where they can exercise and engage in physical activity, especially those that engage their senses, will help them burn off the energy they built up as well as activate different parts of their brain. The work that the parents put in, needs to be complemented by teachers, who in turn need to make sure that they engage learners with more than just the academic material in the curricula. We need to ensure that children are looked after holistically.”  

Commenting on the role of parents in supporting children amidst the pandemic, author, media consultant and founder of The Village SA (a trusted parenting group on Facebook), Vanessa Raphaely, said: “What I hear on The Village every day is that the fear of unemployment and uncertainty has never been as prevalent. As a result of that, many parents have feelings of anxiety and fear that have been misdirected towards teachers. I founded The Village to ensure that parents and teachers alike have a safe space where they can break through barriers and emotions to focus on solutions to effectively support students. One of the most positive outcomes of the pandemic was how parents worked together to come up with innovative solutions to support their children – whether that was through gathering up, sharing the load, or pooling resources.” 

As an accomplished Occupational Therapist, Lara Schoenfeld offered her insight on the developmental and long-term impacts of typing in comparison to hand-writing, unpacking further the need for writing to develop fine motor skills, particularly for primary school students. Schoenfeld said: “Handwriting activates specific parts of the brain, which researchers believe are important for learning and memory. Pediatric Neuropsychologist, Dr Colby Wiley, found that when children use handwriting, they’re not only activating the motor cortex because they’re using their hand physically, but are also using the motor planning aspects of the visual cortex as they visualize the letters in their minds. Children would also use the language center of their brain to communicate, as well as the neural senses associated with reading and spelling. This is evidence that it is vital for students to learn to handwrite at school, to ensure that they develop these neural patterns that are beneficial for learning and memory. Writing, particularly cursive writing, also helps stimulate the right and left sides of the brain. Research on brain imaging confirms that this doesn’t happen when children type.” 

Schoenfeld sheds further light on the importance of handwriting, stating that it improves children’s literacy as it stimulates different parts of the brain to work together. Similarly, handwriting improves attention and cognition and contributes to self-regulation. It helps children think more freely, brainstorm, annotate, link ideas, and identify important points. Schoenfeld highlights findings of Virginia Berninger, a professor of educational psychology, which suggests that children should first learn printing, as it stimulates the reading centers of the brain, after which they should learn cursive writing, which contributes towards spelling, composing and the ability to be creative. And finally, in late primary school, children can be introduced to touch-typing. Schoenfeld concluded by saying that the result of children using a keyboard instead of learning to write, is a reduction of the developmental aspects which contribute towards brain development.  

Commenting on the pressures faced by educators to tailor teaching methods to different students, Masombuka said: “Teaching kids in a way that engages them requires teachers’ understanding of the generation, what stimulates them, and what they respond to. Taking children out to teach them on the field, creating groups where children can learn from one another through peer learning, or using visual aids are all ideas that can be implemented to get more out of students.” 

Masombuka shared an experience where his colleague had a challenge engaging with students via Microsoft Teams. He suggested that his colleague conduct the lesson on TikTok instead – which resulted in a phenomenal outcome.  Masombuka stressed the importance of being relevant to audiences, as well as being creative and existing in an environment where children are present. 

The discussion, organized by BIC, saw tremendous success, and received positive feedback from educators, parents, psychologists, and experts in the industry. Stakeholders have agreed that discussions like these are invaluable and crucial in finding practical solutions to aid teachers, parents, and students as they continue to navigate this “new normal”. The activity reaffirmed the need of educators for access to regular support and useful resources. 

These sentiments are aligned to BIC’s greater vision for education in South Africa. Commenting on the initiative, Marketing Manager of BIC Stationery South Africa, Kutlwano Tshetlhane, said: “Education is a part of BIC’s DNA, as we continuously work to improve the lives, spirits and educational opportunities of the children of our beautiful country, allowing them to reach their full potential and imagination. This is what prompted our decision to gather industry experts to address some of the challenges faced by teachers, parents, and children. We aim to initiate conversations that cultivate, support, empower and provide practical tools that would allow educators, parents and students to overcome some of these challenges. We invite like minded individuals to join us on our journey as we write the future of education, together.” 

If you would like to view the full roundtable discussion, please see the recording on YouTube here

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Discover the Future of Kids’ Safety and Connectivity — Meet the Freedom 2

It’s a Saturday morning at a bustling shopping mall in Johannesburg. Little Thando, full of curiosity, wanders off while his mom browses the toy aisle. In seconds, panic sets in — that heart-stopping moment every parent dreads. But unlike most stories, this one ends differently. Thando’s mom opens the Freedom 2 app, taps “Locate”, and within moments, she sees his exact position — just outside a nearby store. Relief floods over her as she spots him, still holding his ice cream, completely unaware of the worry he caused.

In a country like South Africa, where safety is always top of mind, the Freedom 2 isn’t just a gadget — it’s peace of mind on your child’s wrist. With increasing concerns about public safety, this smartwatch gives parents a practical way to stay connected and prevent tragedy before it happens.

Why the Freedom 2 is a Must-Have

If you’re looking to give your child both freedom and safety, the Freedom 2 by Fabulously Fit is a standout. Designed with parents and kids in mind, this smart watch blends advanced technology with kid-friendly features — providing peace of mind for you and fun for them.

1. Stay Connected Anytime, Anywhere

With full 4G support, the Freedom 2 enables 2-way voice calls, video calls, text messaging, and even WhatsApp — letting your child reach you instantly, and you keep tabs on them with ease. 

2. Precision GPS Tracking for Added Safety

This smartwatch uses GPS + AGPS + LBS + WiFi to track your child’s position with 5–15 metre accuracy. Set up geo-fences — get alerts when your child enters or leaves a safe zone. Review their route playback. Activate an SOS alert if they need help. All this gives you real-time confidence. 

3. Dual Cameras, Smart Tools & Kid-Friendly Features

Your child can snap photos or make video calls with a dual-camera setup. The watch also includes smart tools: WhatsApp, MP4 player, voice recorder, class-schedule tracker, math games — blending safety with learning and fun. 

4. Durable Performance & Long Battery Life

Built on Android 4.4 with 2 GB RAM + 4 GB ROM, a Nano-SIM slot for connectivity, and a robust 1 000 mAh polymer battery. It also features a 1.69″ IPS colour touchscreen (240×280 pixels) and modes for vibration, voice or silent notification — ideal for in-class use without distraction. 

5. Designed with Kids in Mind

A “No Disturb” mode ensures the watch won’t interrupt learning time. A pedometer and sleep monitor support wellness tracking. Remote monitor and remote shutdown features let you discreetly check that everything’s okay. 

🎯 Why It Matters for Your Family

Modern parenting comes with a tough dilemma — you want your child to stay connected and safe, but you don’t want to hand them a smartphone too soon. Too much screen time, access to social media, and unrestricted internet exposure can harm focus, sleep, and emotional wellbeing.

The Freedom 2 offers the perfect balance. It gives parents the ability to call, message, and locate their child instantlywithout placing a smartphone in their hands. Your child gets independence and responsibility; you get reassurance and control. It’s connection with boundaries — the healthy middle ground every family needs.

🛍 Get Yours Now

Available in Blue, Pink, and Black, the Freedom 2 is ready to become your child’s everyday companion.

Shop now at Be a Boffin 

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Make Maths Fun: How the Twinkl Maths App Can Help Your Child Build Skills Through Play

Many children struggle with maths, but what if practice could feel more like a game than homework? For parents looking for a way to boost their child’s confidence in maths, the Twinkl Maths App is a simple, safe, and effective tool that turns mental maths practice into fun, bite-sized games.

Why Mental Maths Matters

Strong mental maths skills are the building blocks for success in the classroom and everyday life. From adding up prices in a shop to working out time or measurements, children use these skills all the time. But for many, practising times tables or number bonds can feel repetitive and dull, which is exactly where the Twinkl Maths App makes a difference.

What Is the Twinkl Maths App?

Created by teachers, the Twinkl Maths App is designed to help children master key maths facts and build speed and accuracy through engaging, game-like challenges.

The app covers core skills such as:

  • Times tables
  • Addition and subtraction
  • Number bonds
  • Doubling and halving
  • Division facts

With over 100 different game modes, your child can practise exactly what they need — whether they’re just starting out or building up speed for school tests.

How Does It Work?

Children can choose from two main modes:

  1. Multiplication Tables Check (MTC)
    Perfect for children preparing for quick-fire multiplication tests. They answer 25 questions with six seconds to respond to each, building confidence under time pressure.
  2. Skill Safari
    This adventure-style mode takes children through colourful worlds like jungles, oceans, and icy landscapes. Along the way, they answer maths questions, earn stars, and unlock new levels — making maths feel more like play than work.

A Safe, Flexible Way to Practise

Parents can feel confident knowing the Twinkl Maths App:

  • Is completely ad-free, so there are no distractions or pop-ups.
  • Works offline, making it ideal for car trips, waiting rooms, or places with no Wi-Fi.
  • Lets you track your child’s progress through clear dashboards and heat maps, so you can see exactly where they’re improving or where they might need extra help.

Why Parents Love It

Parents often say the Twinkl Maths App keeps their children focused, happy, and motivated. Because the app feels like a game, children are more likely to spend extra time practising — and they often don’t even notice how much they’re learning while they play.

“It’s super engaging and easy to use — no interruptions, and you can even use it without Wi-Fi.” — Parent review

Try It Today

Whether you want to support your child’s homework, help them prepare for a multiplication test, or simply encourage them to see maths in a new light, the Twinkl Maths App is an easy way to build skills through fun, daily play.

Ready to make maths practice something your child looks forward to?
Download the Twinkl Maths App today and see the difference for yourself.

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Making Maths Easier for Every Child: Discover the Twinkl Maths App

If you’re a parent, you’ve probably experienced the daily homework battles or tried to make sense of the methods your child is learning in Maths today. The good news? Help is finally here – and it’s as simple as downloading an app!

The Twinkl Maths App is designed to make learning Maths fun, interactive and easy to understand – whether your child is just starting to count or preparing for high school assessments. Covering the South African curriculum from Preschool to Grade 9, the app provides bite-sized, curriculum-aligned questions and activities that build your child’s confidence and help them master key concepts step by step.

With colourful illustrations, child-friendly questions, and instant feedback, the app is perfect for practising at home, whether for homework, revision, or extra support during the holidays. What makes the Twinkl Maths App even more appealing is that it’s designed by educators who understand what children need – and what parents are looking for. 

Maths Made Easier – In Your Language

As part of its Maths Made Easier campaign, Twinkl has also released a range of dual-medium Maths resources for Grade 7 learners. These resources are now available in English alongside isiZulu, isiXhosa, Sepedi, Setswana and Sesotho – helping more learners understand tricky topics in a language that makes sense to them.

It’s part of Twinkl’s ongoing commitment to making education accessible, inclusive, and empowering for every South African child.

Win a Set of SHARP EL-W535SA Scientific Calculators for Your Child’s Class!

To celebrate Maths Month and the launch of their dual-medium Maths content, Twinkl is giving away a full class set of SHARP EL-W535SA Scientific Calculators on their Facebook page!

To enter, simply visit our Facebook group and look out for the Math Made Easy Competition post with the entry details.

It’s that easy – and it’s a great way to support your child’s learning while standing a chance to win a prize that makes a real difference in the classroom.

Download the Twinkl Maths App from your app store today, or explore free printable resources and bilingual Maths support at www.twinkl.co.za.
Follow @TwinklSouthAfrica on Facebook to enter the competition and get involved in the Maths Made Easier campaign!

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